Centre Automation · The Automate stage

The admin behind your centre, automated.

We build and run the systems that answer your phone, reply to enquiries, chase learners and keep your compliance paperwork moving, so your team can spend its time on teaching and assessment. Set up around how your centre already works, then monitored and improved every month.

At a glance
Phone calls answered24/7
Enquiry repliesIn minutes
Built aroundYour centre
Run and improvedMonthly
What we automate

Start with one, add the rest when you are ready

Phone calls

An AI receptionist answers around the clock, qualifies the enquiry and logs it for your team, so no caller goes unanswered.

Enquiries and enrolment

Website and form enquiries go into one place, get an instant reply and a follow-up sequence, and can book themselves in.

Website assistant

A chat assistant on your website answers course and eligibility questions at any hour.

Learner journey

Induction, document collection, progress-review reminders, at-risk alerts and completion chasers, sent without anyone chasing.

Quality and compliance

Sampling schedules, evidence packs, policy review cycles and approval paperwork, kept on track and ready for your external quality assurer.

Online delivery

VLE set-up, interactive content and voiceover, for centres taking their training online.

How it works

Agreed in writing, tested before it goes live

1

Discovery call

We map what fills your team's week.

2

Written proposal

The parts you need, a set-up fee and a monthly fee, agreed before any build starts.

3

Build and test

Set up and tested before anything reaches a learner.

4

Run and improve

Monitored, maintained and improved every month.

Where we draw the line

Automation for the admin, never for the judgement

People make the decisions

We automate administration, communication and compliance workflow. Assessment judgements and quality sign-off always stay with qualified people.

Your data, protected

A data processing agreement with every centre, and learner data handled in line with UK GDPR.

No mark-up on software

Any software subscriptions are paid by your centre directly or passed through at cost.

Common questions

Before you get in touch

How is it priced?

A one-off set-up fee, then a monthly fee for running, monitoring and improving it. We quote after a short call, once we know which parts you need.

Can we start with just one thing?

Yes. You can start with a single part, such as the phone or enquiries, and add more later.

Is this only for new centres?

No. It is for established centres and colleges as well as new ones. We build around how you already work.

Will it make assessment decisions?

No. Assessment judgements and quality sign-off always stay with qualified people. We automate the admin around them.

What fills your team's week?

Tell us, and we will show you what can be automated.

Talk to Us